Customer Reviews
Let us know about your experience.
Very happy with my outdoor table and chairs set. Beautiful and good quality.
I love collecting antiques that come from generations before and are still star pieces in our house. That is the quality that I was looking for when we ordered our furniture from Premier furniture. That is exactly what we got, furniture that I will be proud to pass on to future generations
We met Julie and 2 other people, but unfortunately cannot remember their names. They were all very nice and helpful. We were introduced to Premier Design Furniture at a Home Show in St. Charles, MO. We fell in love with their glider chairs and could hardly get out of them they were so comfortable. We ended up buying 2 gliders. We were in the process of buying a new house and the Premier people were kind enough to hold the gliders for us until we moved into our new home. We neglected to give them our new address for delivery. Premier delivered to our old address because that is what they had on file which was in Illinois. Our new house is in Missouri, quite a distance away and they were kind enough to make the adjustment and deliver to new house the same day. I call that above and beyond customer service. We will definitely do business with Premier Design Furniture again in the future. It was a pleasure to meet such kind, friendly and easy to work with people.
Excellent craftsmanship-the piece is perfect and will last for generations!
We purchased an Adirondack Glider and are very pleased with it. We highly recommend Premier Design. The sales staff is very friendly and not high pressure. Our piece was delivered on time and they even called later to ask if all went well. Hard to beat this kind of customer service!
We visited Premier Design at their Spring Open House where we met Joe. He was very personable and helped us design a cabinet for an antique record player. It matches the wood and design of our other furniture in that room perfectly. It is premium quality and Joe, the staff, and the ones who delivered were kind and caring. They even called later to see if we were satisfied. We would definitely use their expertise for future purchases. Please check them out. It is well worth your time.
Joseph was extremely helpful during the design process of our kitchen remodel. Excellent ideas and insight. The cabinets are top quality.
We ordered a wooden cabinet that can extend to a 90" long table, and we could not be happier with our purchase!! The cabinet in itself is beautiful but having the functionality to extend to a table when needed is beyond awesome. The workmanship is absolutely incredible, and the staff is equally amazing...from the sales staff to the persons making the delivery, everyone was top notch with which to work. We used the table at a family gathering and it worked perfectly. Just looking at the cabinet, it appears to just be a cabinet with one long drawer across the top and two doors for storage on the lower section but the portion that appears to be a drawer is actually a telescoping frame with legs for the table and one of the doors below holds six leaves that, if all are used, will provide a table measuring 90" in length. The other door is for storage and has a drawer inside, as well. We had recently gotten new kitchen cabinets and Premier Design went the extra mile to use stain to match our cabinets so that it blends perfectly with the rest of the kitchen. It truly is a beautiful piece of furniture and it's so nice to not have to have a full-length table to maneuver around all of the time when it is only needed once in a while. It works perfectly for us and if anyone else has a similar situation where a big table is only needed once in a while, check this one out! Premier Design makes beautiful and functional furniture. You won't be disappointed!! I'll also add that once the sale is made and delivered, they didn't forget us, they even made a follow-up call to be sure that the table met our expectations and that it worked perfectly. I would give them 10 stars if that was an option.
Ordered 2 swivel rocker recliners and couldn't be happier. Great quality, service, and experience!! Thanks to the whole team!!!
We needed 3 barstools made for our recently remodeled kitchen. We wanted them made of Hickory and heavy duty. We got both ! They are BEAUTIFUL !!! And very sturdy !!! The workmanship is just perfect . The courtesy and knowledge of the salesman and delivery guys was top-notch ! The time frame they quoted us was right on ! We would 100 % recommend Premier Design for the excellent quality of work they do !
We drove to their store in December to order dining room table, chairs, and bench. We enjoyed selecting the products and color. As expected, it took a while to arrive but was well worth the wait. We needed to have a table to accommodate a large group for special occasions and this did not disappoint. The ease of expanding it and the bench from 6 feet to 10 is amazing and storing the leaves inside the table is a game changer. The installers arrived on time and were very careful as they delivered everything. The chairs are extremely comfortable and solid. Nothing disappoints!
I purchased chairs and counter height stools. They matched the finish with my cabinets and my table perfectly. The furniture is very good quality. A pleasure to do business with. Thank you so much!
We got some outdoor chairs that we love. We ordered them and they were delivered when they said by some very nice guys. Thank you ! We will be back. We have our eye on several other things in your store. We’ll be seeking you again soon! DS
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Emily Hartke
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Dave & Carla Maier
Very friendly and professional people from start to finish. We ordered a desk, table, 8 chairs and two floating shelves. All are beautifully designed and awesome looking. I highly recommend Premier Design to anyone looking for beautiful furniture.
Jim Schwartz
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Carol Ungrund
We have nothing but good things to say about Premier Design Furniture! Their knowledgeable and friendly staff are easy to work with and always provide great customer service. We receive so many complements on all of our purchases from Premier Design Furniture and recommend them to all.
Richard J and Jean Ann Strong
In all our years we have never had so much fun purchasing furniture, it was an absolute joy, Thanks.
Gary & Patsy Beer
We went to the home show in Champaign today. We visited our favorite business. We have bought several things from Joseph and Julie. We still love our kitchen table and leather chairs. The stone fireplace makes a great focal point in our basement. We have a couple of chairs that everyone who comes to our house comments on how comfortable they are. You can’t compare the quality of this furniture to any other U.S. made furniture.
Randi Everett
We always love visiting Arcola. It’s a special little town. We were looking for furniture for our living (log) room. We found Premier Design, met with Loren, who helped us pick out some wonderful chairs (gliders) with awesome fabric designs. We also purchased an end table and coffee table as well. We couldn’t be happier. The furniture is perfectly suited for our log cabin room. All the employees (Amanda, Loren, Tracy) we met at the store were super friendly and helpful. Tim and Loren delivered the furniture and set it up in our living room. Everything was in perfect condition. Great job by all!
Dave and Patti Bailey
I have never had anything less than excellent service from the wonderful folks at Premier Design Furniture. If I could give them 10 stars, I would. Every interaction with folks in the store has been delightful; the ladies I’ve worked with have been very knowledgeable and have been able to answer every question asked. I’ve ordered items by visiting the store when I’m in Illinois and also by finding something online and ordering by email and telephone.
I’ve ordered a dining room table, chairs, bar stools, and living room furniture (chairs, ottomans, and end table) and every item was beautifully crafted to the specifications chosen. I was able to choose the type and color of the wood and the fabric of the chairs and everything has been exactly what was ordered. The shipping cost was not outrageous and the items that were delivered were brought straight to my door.
If you’re interested in beautiful, solid furniture that will last several lifetimes, Premier Design is the place to go.
Cindy Traub
Everything , location, quality of products and the friendly environment and staff could not be any better. We went there for open house with no intentions of buying anything however once we seen and sat in the gliders we knew it was destined for them to be on our porch to help us enjoy our retirement. Delivery staff was also very helpful and professional. We highly recommend going to look around. I promise you it will be hard not to see something there that would be great at your house
Charles Lyons
We are very happy with our dining room table and chairs. The staff is great and Amanda was wonderful. We will be back.
Gary Weller
We ordered an oak coffee table from your business a few weeks ago. It is absolutely beautiful, exactly what I ordered. The workmanship is excellent, and we are glad I ordered from Premiere Design.
The staff is friendly and professional. They made the process simple.
We highly recommend this business.
Jean McCleary
We started out buying two lawn chairs and a table because I was able to sit in them comfortably and still touch the ground. Amanda then told us that they had a short recliner, but they had just sold the one in stock. She stayed in touch and let us know when the chair was in again. We went to the store planning to buy one recliner and ended up buying two! The customer service is amazing (Something that you rarely find these days!) and the quality of the furniture is top notch. Thank you so much!
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I purchased patio furniture from you all and it is just beautiful and comfortable . It’s is so well made it will last for years. Couldn’t be happier. Thank a million times.
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Sally Arnold
Beautiful show room kind and caring staff greeted friendly at the door very pleasant gave us room to look and browse and enjoy looking at the furniture but was there to answer all our questions and concerns without hesitation high end quality with down-home country pricing
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Mike
We visited on a leek after shopping at Beachy,
intending only to look, as we were just starting to shop for a dining set. As we were perusing the furniture, we were approached by Amanda. The long and short of it is she walked us through your whole process, showed us different styles, wood, and finishes, and put together the perfect table and chairs for us. Never once did we feel anything but welcomed and attended to; there was absolutely no pressure at all. When all was said and done, we stood outside your store and were stunned that we had just bought the exact dining set we were looking for. Amanda is an absolute joy to work with and a consummate professional.
We received our table recently. It was delivered and assembled by two pleasant
and competent gentlemen who persevered despite having to navigate the destruction from Helene in our area. And the table and chairs? Possibly the most beautiful furniture we’ve ever owned. We thoroughly enjoy it.
We’re still pinching ourselves that a chance visit to your showroom turned out so well for us! Thank you all!
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Tom Panek & Susan Sherard
AMANDA was our sales person. She provided us EXCELLENT CUSTOMER SERVICE from the moment we arrived at your store. She met us outside as we looked your lovely patio furniture. She was VERY Knowledgeable about the products you offer. We had questions about availability of some of your outdoor pieces and furniture in the store. She answered questions we had about different types of wood or stain in some of your furniture pieces. She had answers to all of our questions! If she was uncertain about something, she knew where to find the answer, that is an expertise of great value in customer service! She told us of upcoming sales and specials and invited us to join your customer mailing list. We ended up leaving your store after purchasing a bedroom suit and plan to revisit your store to buy some outside furniture in the near future. I give Amanda a five star rating! What an asset Amanda is to your business. We will be back!
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Leann C
Joseph was wonderful throughout the design
process of our bedroom and kitchen furniture, can’t wait to go back and design and piece for out living room. Quality of work is second to none.
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Lindsey Headrick-Clark
We had a wonderful experience. We had a bed made with custom match to our existing furniture and it turned out fantastic. Delivery was easy and great staff!! Highly recommend!!
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We recently purchased a dining room table with benches and chairs. It is absolutely beautiful! Amanda and the crew at Premier Designs was very friendly and helpful. I would highly recommend them!!
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Christy Bales
We are happy with our mattress and had wonderful service. The delivery guy was very helpful and friendly.
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Premiere Design is truly a hidden gem in central Illinois. I visited Premier Design during their open house and fell in love with the beauty and quality of their furniture. I had this vision of the perfect dining set for our home and that vision became Premier Designs vision of creating the perfect set. I love our new beautiful dining set. You won’t find a better team than the staff at Premier Design. They are awesome! Whether you are looking for beautiful inside or outside furniture, Premier Design won’t disappoint!
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Susan H
Thank you Premier Design.
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Kimberly D.
Leanne Canaday
Thank you so very much for the dining room table and chairs! They are beautiful! We had a great experience with the purchase and the ladies. All so pleasant and personable. Thank you also to the delivery men. Very professional and courteous. Thank you!
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Tom P
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Jack and Jody
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Joann Gibbons
Customer service is #1! I ordered my dream table that sits 12, they delivered and it’s absolutely gorgeous! Well done Premier Design! Can’t wait for my mantel to be delivered.
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Dana Price
Premier was recommended by a friend and they did not disappoint. We were greeted with a smile and a friendly face. We were looking for chairs to go with our antique oak table. I was looking for a certain size and the sweet young lady got out a tape measure and she measured several chairs, lining them up according to size. She showed us several options and helped to choose a stain that would compliment our table. The chairs are beautiful and very sturdy! We’ve never had such nice chairs and we are so pleased. Thank you, Premier Design!!
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Christine Gillett
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